Privacy Policy

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At iOS Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our iPhone and MacBook repair services.

1. Information We Collect

  • Personal Information: Name, phone number, email address, and billing details.

  • Device Information: Model, serial number, and details about the issue requiring repair.

  • Payment Information: Transaction details for payments made at our store or online.

  • Usage Data: Information collected through cookies or website analytics to improve our services.

2. How We Use Your Information

We use the collected data to:

  • Process your repair requests and service appointments.

  • Communicate regarding your repair status, updates, or inquiries.

  • Improve customer experience through feedback and analytics.

  • Ensure compliance with legal and regulatory requirements.

3. Data Protection & Security

  • We implement strict security measures to protect your personal and device data.

  • Your information is stored securely and is only accessible to authorized personnel.

  • We do not share your personal data with third parties except when required by law or with your consent.

4. Data Retention

  • We retain your service and transaction records for a limited period as required by law.

  • If you wish to have your data removed, you can contact us to request deletion.

5. Third-Party Services

  • We may use third-party payment processors for transactions, ensuring compliance with security standards.

  • Our website may contain links to third-party services, and we are not responsible for their privacy practices.

6. Cookies & Tracking Technologies

  • We use cookies to improve user experience, store preferences, and track website analytics.

  • You can disable cookies through your browser settings if you prefer not to be tracked.

7. Your Rights & Choices

  • You have the right to access, update, or delete your personal information.

  • You can opt out of promotional communications at any time.

  • If you have concerns about your data, you can contact us for further assistance.